+44 (0)1503 264976
stay@oldmalthouselooe.com

The Old
Bed and Breakfast

Terms & Conditions

Booking and Payment

We do not accept anyone under 18 years of age to stay at The Old Malt House.
A booking is a contract made between you and us and is made when we accept a reservation from you. We will accept a reservation from you when we have received your deposit. Once we have received your deposit you are then liable to pay the full amount of the cost of your booking.
When booking accommodation a non-refundable deposit of the amount equal to a 1 night stay is required. Last minute bookings are required to pay the full amount of the stay when booking. Most Major Debit Cards are accepted (3% charge on credit cards) Bank Transfers and Cash Accepted (sorry we no longer accept cheques).
Balance of booking is due on arrival.

Arrival & Departure

Check In:- is between 4:00pm and 6:00pm, however if you wish to check in earlier, or later please let us know prior to arrival and we will try and accommodate your request.
Check out;- Rooms must be vacated by 10.00am on the morning of departure
Parking:- We offer free private parking spaces, but we do not accept liability for any damage or theft while you are staying at The Old Malt House

Conditions of Stay

For the comfort of all guests, The Old Malt House operates a no smoking policy throughout the accommodation.
We expect your room to be used in a responsible manner throughout your stay and with consideration to ourselves and other guests.
We reserve the right to terminate your stay with us immediately without being liable for any refund or compensation, where you engage in unacceptable behaviour, disturbance or nuisance to other guests, staff or the owners.
Any breakages or damage must be paid for.
The proprietors cannot accept any responsibility for loss or damage to personal possessions, or personal injury whilst on The Malt House premises.
Sorry no pets are allowed.

Cancellation Policy

Deposits are non-refundable under any circumstances.
Reservations cancelled more than 14 days prior to the date of arrival will incur no further charges.
Reservations cancelled within 14 days of arrival will incur the full Bed & Breakfast cost for the duration of the booked reservation.
No shows will incur the full Bed & Breakfast cost of the room for the duration of the reservation.

We recommend you take out holiday insurance to cover any unforeseen circumstances.

We look forward to meeting you
Regards Deb and Bob